Privacy Policy
Effective Date: 29 July 2025
1. Introduction
All Metro Essential Home Health respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services.
2. Information We Collect
We may collect information in the following ways:
Personal Information You Provide: When you fill out our contact form, request services, or communicate with us, we may collect personal details such as your name, phone number, email address, mailing address, and any health information you voluntarily provide (e.g., diagnosis, treatment needs).
Automatically Collected Data: Our site may automatically collect certain information about your device and browsing actions via cookies or similar technologies, including IP address, browser type, pages viewed, and time spent on the site.
3. How We Use Your Information
We may use the information we collect to:
Respond to your inquiries and provide information about our services;
Schedule and deliver home‑health services and coordinate care;
Comply with legal and regulatory obligations, including HIPAA and state privacy laws;
Improve our website, marketing, and services;
Communicate with you regarding your account, services, or updates to this policy;
Protect our rights, safet, and property and those of our clients and third parties.
4. Disclosure of Your Information
We may share your information:
With Service Providers: We may share data with third‑party vendors who perform services on our behalf (e.g., billing, electronic medical record providers) under strict confidentiality agreements.
With Healthcare Professionals: We may share relevant health information with your authorized healthcare providers to coordinate your care.
As Required by Law: We may disclose information if required by law, court order, or other legal process, or to protect the rights, property, or safety of All Metro Essential Home Health, our clients, or others.
In Case of Business Transfer: If we merge with or are acquired by another company, your information may be transferred as part of the transaction.
We do not sell or rent your personal information to any third party.
5. Cookies and Tracking Technologies
We may use cookies, web beacons, and similar technologies to enhance your experience on our site and analyze traffic. You can set your browser to refuse cookies or alert you when cookies are being sent, but some parts of the site may not function properly without them.
6. Data Security
We implement reasonable physical, administrative, and technical safeguards to protect your information from unauthorized access, use, alteration, or disclosure. This includes encryption, secure servers, limited access to PHI, and staff training on privacy and security practices.
7. Your Rights
Depending on applicable laws, you may have the right to:
Request access to the personal information we hold about you.
Request corrections or updates to your information.
Request deletion of your personal information, subject to legal and contractual obligations;
Opt out of marketing communications by following the unsubscribe link in emails or contacting us directly.
To exercise these rights, please contact us at [Email Address]. We may require you to verify your identity before processing certain requests.
8. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 13, please contact us so we can delete it.
9. Third‑Party Links
Our website may contain links to external sites that are not operated by us. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third‑party sites you visit.
10. Changes to This Policy
We may update this Privacy Policy periodically. When we do, we will revise the “Effective Date” above and post the updated policy on this page. We encourage you to review this policy regularly to stay informed about how we protect your information.